Privacy Policy

Last updated: 15 July 2025

1. Introduction

Delphinus Data Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at delphinusdata.com or engage our consultancy services.

2. Information We Collect

2.1 Information You Provide Directly

Contact information (name, email address, phone number)
Company information when requesting consultancy services
Information provided during consultation scheduling
Any other information you choose to provide when contacting us

2.2 Information We Collect Automatically

Website usage data (pages visited, time spent, browser type)
IP address and location information
Device information (device type, operating system)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our consultancy services
Respond to your inquiries and schedule consultations
Send you information about our services (with your consent)
Analyze website usage to improve user experience
Comply with legal obligations
Protect our rights and prevent fraud

4. Third-Party Services

4.1 Calendly

We use Calendly for appointment scheduling. When you book a consultation, your information is processed by Calendly according to their privacy policy. We only receive the information necessary to conduct the scheduled consultation.

4.2 LinkedIn

Our website includes LinkedIn profile badges and links. LinkedIn may collect information about your visit according to their privacy policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze website traffic and usage patterns
Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

With your explicit consent
To trusted service providers who assist in our operations (subject to confidentiality agreements)
When required by law or to protect our rights
In connection with a business transfer (merger, acquisition, etc.)

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

9. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent

To exercise these rights, please contact us at privacy@delphinusdata.com.

Right to complain: You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

10. Automated Decision-Making

We do not use automated decision-making or profiling that would have legal or similarly significant effects on you. Any data processing is carried out with human oversight.

11. International Data Transfers

We are based in the UK. If you are located outside the UK, your information may be transferred to, stored, and processed in the UK or other countries where our service providers operate.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page with an updated "Last updated" date.

14. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@delphinusdata.com
Data Protection Officer: Dr. David Wilkinson

15. Legal Basis for Processing (EU/UK residents)

We process your personal data under the following legal bases:

Consent: For marketing communications and cookies
Contract: To provide consultancy services
Legitimate Interests: For website analytics and business operations
Legal Obligation: To comply with applicable laws